Shipping
Policy
At Soul Research Co LLC, we are committed to processing and delivering orders quickly and efficiently.
Check our Products
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).Once your order has been verified, prepared, and securely packaged, it will be shipped promptly through our selected shipping carrier.
Shipping Method
We currently offer FedEx Two-Day Shipping for all domestic orders within the United States.
Shipping Details:
- Carrier: FedEx
- Estimated Delivery Time: 2 business days after shipment
- Tracking: Provided once your order has been dispatched
Order Tracking
After your order ships, you will receive a confirmation email containing your FedEx tracking number.
Please allow up to 24 hours for tracking updates to appear within the carrier’s system.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Soul Research Co LLC is not responsible for delays, delivery failures, or lost shipments caused by incorrect or incomplete address details.
Shipping Restrictions
At this time, we only ship within the United States.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, Soul Research Co LLC is not liable for shipping delays, lost packages, or stolen deliveries.
However, we will make reasonable efforts to assist customers in resolving carrier-related shipping issues whenever possible.
Questions or Support
For shipping-related inquiries, tracking assistance, or order support, please contact our customer service team.
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